|
Matheis Associates Benefits Consultants Inc. Privacy Policy
The team at Matheis Associates Benefits Consultants Inc. values your business
and respects your rights as our client. In the course of providing you with superior
products and services, we are committed to protecting the privacy, confidentiality,
accuracy and security of your personal information.
 Personal Information
Personal information refers to any information regarding an identifiable individual
but does not include, name, title, or business address or telephone number of
an employee of an organization. Simply put, any information that cannot be obtained
publicly is classified as your personal information.
Accountability
Matheis Associates is responsible for protecting your personal information while
in its possession or custody.
Collection, Usage and Disclosure of Personal Information
We collect, use and disclose personal information in order to provide you with
the products and services that will help you to meet all of your financial goals.
Knowing you helps us to understand your specific financial needs, communicate
effectively with you and provide you with suitable services and products. Simply
stated, we collect this information to:
-
verify your identity
-
determine your eligibility for products and services offered by our firm
-
evaluate claims and underwriting risks when required
-
provide you with ongoing services, establish and maintain communications and
respond to your inquiries
-
detect and prevent fraud and illegal activities
-
determine the suitability of you investments
-
act as required or authorized by law
-
comply with tax requirements
Personal information may be collected, used, or disclosed for any of the identified
purposes stated above.
Consent
Your knowledge and consent are required before we may collect, use or disclose
your personal information, except in special circumstances, such as during a fraud
investigation by the police, or in situations otherwise permitted by the law.
Providing Consent
We accept any of the following as your consent for Matheis Associates’ existing
use and future collection of your personal information for the above identified
purposes:
-
Receipt of this Personal Information Policy and the completed and signed Personal
Information Consent Form, unless you advise Matheis Associates, either orally
or in writing, that you do not agree with the terms stated in this policy and
that you wish to opt out of all or portions of it.
-
Consent as provided by your authorized representative, such as a legal guardian
or power of attorney.
In some circumstances, your consent may by implied. For example:
-
If you obtain products and/or services for your family or anyone else, you represent
that you have obtained consent from them to the collection, use and disclosure
of their personal information for the identified purposes, even though they might
not be present during the application process.
-
If you have existing products and services with Matheis Associates and you request
amendments to them, it is assumed that the consent that you gave to us when buying
the original products and services remains in effect.
Withdrawing Consent
As our client you may withdraw your consent at any time upon reasonable notice,
subject to legal or contractual restrictions. However, should you withdraw consent,
it may hinder our ability to continue to provide you with the products and services
that you have or would like to receive. To withdraw your consent please contact
our Privacy Officer, Mary-Anne Rogers, at 1-905-837-2600.
Retention and Protection of Personal Information
Your personal information is retained only so long as we need it to effectively
provide products and services to you, and for a reasonable length of time there
after in case we need to meet any potential obligations or legal or government
requirements.
Accessing your information
You have the right to request access to your personal information, which we have
collected. You also have the right to request amendments to personal information
to ensure its accuracy and completeness. To make a request for access to your
personal information please make your request in writing to our Privacy Officer
Mary-Anne Rogers, stating as specifically as possible which personal information
you are requesting. We try to respond to such requests as soon as possible, and
will advise you if for some reason we cannot respond right away. Matheis Associates
may charge you a reasonable fee for providing access to your personal information,
but not before we have advised you of the approximate cost.
Our privacy policy came into effect on January 1, 2004 and may be updated periodically.
Any minor changes to our Privacy Policy will be posted on this website; when major
changes occur you will be notified otherwise
Available as a downloadable PDF*
* (PDF Reader required)
|
